Warranty Policy

GOODYEAR FARM TIRES – Tyre Workmanship and Material Adjustment Policy

Tyre Workmanship and Material Adjustment Policy

Effective from January 1, 2020

Goodyear Farm Tires are made under licence by Titan International Inc.

For service assistance or information:

Contact the nearest Authorised Goodyear Farm Tires Dealer . Your nearest dealer may be found by using our dealer locator at  www.goodyearfarmtires.eu/dealer-locator

If additional assistance is required please get in touch via email at [email protected], or by telephone on +44 (0)845 2001972. Alternatively, write to: Titan Distribution (UK) Limited, Warranty Department, Suite 7 Mere One, Mere Grange, Leaside, St Helens WA9 5GG, United Kingdom

 

OWNER’S OBLIGATION

Proper tyre care is required to obtain maximum hours of usage and wear.

Owner must operate tyres within Titan and manufacturer specified load, speed limits, and air pressure requirements (at cold-air pressures specified by Titan for load and speed according to individual tyre size, type and load capacity) and maintain proper alignment of wheels.

In the event of a warranty claim the owner of the tyre must complete a Titan Warranty Claim Worksheet. This document may be obtained via request by email to [email protected] or by telephone on +44 (0)845 2001972. The Titan Warranty Claim Worksheet must be completed in full including the tyre serial number and remaining tread depth. The document must be returned to a Titan International manufacturing site with photographic evidence of the claim and a copy of the proof of purchase including purchase date.

Titan reserves the right to require that, as a condition of warranty the unserviceable tyre is presented at a participating Goodyear Farm Tires dealer or a Titan International manufacturing site. Adjustment tyres claimed unserviceable become the property of Titan and are subject to a disposal fee. Mounting, de-mounting, service charges, and taxes will be added to the purchase price under this prorated replacement program.

No claim will be recognized unless submitted with Titan, manufacturer of Goodyear Farm Tires and where the tyre has been supplied by an authorized tyre dealer.

 

WHO IS ELIGIBLE?

You are eligible for the benefits of the Workmanship and Materials Adjustment Policy if you meet all of the following criteria:

  • Claim is properly processed with Titan, manufacturer of Goodyear Farm Tires, and claimed using a Titan Warranty Claim Worksheet, as outlined in Owners Obligations above.
  • You are the original owner or authorized agent for new Goodyear Farm Tires acquired as OE Tyres on new equipment or from an authorized Titan, manufacturer of Goodyear Farm Tires dealer.
  • Your Goodyear Farm Tires bear Titan prescribe tyre identification numbers and are not branded “NA” (Not Adjustable).
  • Your tyres have been properly stored in clean dry conditions away from direct sunlight.
  • Your Goodyear Farm Tires have been used only on equipment originally installed, in normal agricultural service, in accordance with equipment manufacturer and Titan International recommendations.
  • Your tyres were purchased on or after January 1, 2020.

 

WHAT IS COVERED AND FOR HOW LONG?

Free Tyre Replacement

Goodyear brand radial farm tyres that become unserviceable due to a covered warranty condition under manufacturer’s control, during the first 2 years of service, if worn less than 25%, will be replaced with a comparable new Goodyear brand agricultural tyre without charge including normal mounting and service charges.

Goodyear brand bias farm tyres that become unserviceable due to a covered warranty condition under manufacturer’s control, during the first twelve months of service, if worn less than 10%, will be replaced with a comparable new Goodyear brand tire without charge including normal mounting and service charges.

Proof of purchase must be attached to claim form. If proof of purchase is not available to establish time in service, the tyre date of manufacture will be used.

 Pro-Rated Tyre Replacement

Goodyear brand agricultural tyres past the “No Charge Free Replacement” time frame, which meet the criteria under “Who Is Eligible” that become unserviceable due to workmanship and materials,

will be replaced with a comparable new tyre on a pro-rated basis.

If proof of purchase is not available to establish time in service, tyre date of manufacture will be used. The customer charge will be calculated by multiplying the customer’s normal buying price, current at time of adjustment, by the percentage determined from either the Bias or Radial “Agricultural Tyre Workmanship and Materials Warranty Policy” chart shown on the next page.

Mounting, de-mounting, service charges, and taxes will be added to the purchase price under pro-rated replacement.

ALL RADIAL GOODYEAR FARM TIRES

YEARS OF SERVICE

OR AGE DURING

 

IF WORN

LESS THAN

 

PRO RATA

COLLECTION

 

1st and 2nd year

3rd year

4th year

5th year

6th year

7th year

8th year

9th year

10th year

 

25%

30%

40%

50%

60%

70%

80%

90%

95%

 

N/C

30%

40%

50%

60%

70%

80%

90%

95%

 

10 Year

Radial Rear

  • R-1, R-1W, R-14, R-2, R-3

Hi-Flotation

  • HF-1, HF-2, HF-3

Radial Small Farm

  • I-1, I-2, I-3

ALL BIAS GOODYEAR FARM TIRES

YEARS OF SERVICE

OR AGE DURING

 

IF WORN

LESS THAN

 

PRO RATA

COLLECTION

 

1st year

2nd year

3rd year

4th year

5th year

6th year

10%

20%

30%

60%

80%

90%

N/C

20%

30%

60%

80%

90%

6 Year

Bias Rear

  • R-1, R-3

Bias Hi-Flotation

  • HF-1, HF-2

Bias Small

  • I-1, F-1, F-2, F-2M

 

WHAT IS A COMPARABLE TYRE?

A “comparable” new Goodyear Farm Tire may either be the same design of tyre or, in the event an identical tread pattern is not available, a tyre of the same basic construction (Bias or Radial), but with different sidewall, tread configuration, or in Titan brand. If a higher priced tire is accepted a replacement, the difference in price will be at an additional charge to you.

Any replacement tire provided pursuant to this protection plan will be covered by the Goodyear Farm Tires or Titan brand protection plan in effect at the time of replacement.

 

WHAT IS NOT COVERED BY THIS PROTECTION PLAN?

 OUTSIDE COVERAGE TIMELINE

Goodyear branded radial farm tyres purchased under this protection plan and presented for coverage more than 10 years after date of purchase are not covered.

Goodyear branded bias farm tyres purchased under this protection plan and presented for coverage more than 6 years after date of purchase are not covered.

If proof of purchase is not available to establish time in service, the tyre date of manufacture will be used.

Tyres are adjustable for ride-related conditions only during the first six months of service and up to 1/32nd inch of tread wear.

GENERAL EXCLUSIONS

The following situations are excluded from coverage under the policy explained herein:

  • Field – Road Hazard

– Impact break, cut, snag, tear, or chunking.

  • Mechanical Condition

– Mismatched adjacent tyres, incorrect alignment, irregular wear,balance, rim slip/condition.

  • Misuse

– Overload, abuse, negligence, excessive speed, racing / pulling contests, filler, sealants, balancing substances, intentional alteration of appearance or physical characteristics.

  • Unforeseen Events

– Fire, accident, vandalism, or collision.

  • Improper mounting, de-mounting, repair, inflation, application, chain usage.

  IMPROPER STORAGE

Ozone or weather cracking that does not render tire unserviceable or conditions caused by aging via improper storage, including but not limited to the following:

  • Direct sunlight exposure and ozone created by welders, electric motors, and transformers.
  • Exposure to hydrocarbons such as gas, diesel, oil, paint, solvents, hydraulic fluid, and brake fluid.
  • Improper inflation and stacking.

In no event shall Titan, manufacturer of Goodyear Farm Tires, be responsible for any liability for loss of time, inconvenience, loss of use of vehicle, incidental or consequential damage resulting from warranty claim, to the extent permitted by law.

SAFETY WARNINGS

Serious injury or death may result from:

  • Tyre failure due to under-inflation/overloading. Follow the vehicle owner’s manual or tyre placard in vehicle.
  • Explosion of tyre/rim assembly due to improper mounting. Only specially trained persons should mount tyres.
  • Failure to deflate single or dual assemblies completely before demounting.

WHAT ARE YOUR LEGAL RIGHTS?

No representative or dealer has authority to make any representation, promise, or agreement on behalf of Titan, manufacturer of Goodyear Farm Tires, except as stated herein. Any tyre, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer.

This adjustment policy is not intended as a representation that a tyre failure cannot occur.

To the extent permitted by law, Titan, manufacturer of Goodyear Farm Tyres, disclaims all warranties, express or implied, other than the warranties stated in this Limited Warranty, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

Titan, manufacturer of Goodyear Farm Tires, disclaims any liability for incidental, consequential, punitive damages, loss of time or profits, loss of vehicle use, or inconvenience reparations to the extent permitted by law, even if advised of the possibility of such loss or damages.  This protection plan is applicable within countries operating under European Law including the UK.

WHEN DOES THE ADJUSTMENT POLICY END?

A tyre has delivered its full original tread life and this warranty ends when the tread is worn to 2/32nds of an inch or the tyre exceeds the time limitations described in this policy. In all cases, without proof of purchase, date of tyre manufacture will be used to determine age.

This Titan Limited Warranty and Adjustment policy may not be altered, enlarged, or modified by anyone.

 


GOODYEAR FARM TIRES – Field Hazard Protection Plan

Field Hazard Protection Plan

Effective from January  01, 2020

Goodyear Farm Tires are made under licence by Titan International Inc.

For service assistance or information:

Contact the nearest Authorised Goodyear Farm Tires Dealer. Your nearest dealer may be found by using our dealer locator at  www.goodyearfarmtires.eu/dealer-locator

If additional assistance is required please get in touch via email at [email protected], or by telephone on +44 (0)845 2001972. Alternatively, write to: Titan Distribution (UK) Limited, Warranty Department, Suite 7 Mere One, Mere Grange, Leaside, St Helens WA9 5GG, United Kingdom

 

OWNER’S OBLIGATION

Owner must operate tyres within Titan manufacturer specified load, speed limits, and air pressure requirements (at cold-air pressures specified by Titan for load and speed according to individual tyre size, type and load capacity) and maintain proper alignment of wheels.

In the event of a warranty claim the owner of the tyre must complete a Titan Warranty Claim Worksheet. This document may be obtained via request by email to [email protected] or by telephone on +44 (0)845 2001972. The Titan Warranty Claim Worksheet must be completed in full including the tyre serial number and must be returned to a Titan International manufacturing site with photographic evidence of the claim and a copy of the proof of purchase including purchase date.

Titan reserves the right to require that, as a condition of warranty the unserviceable tyre is presented at a participating Goodyear Farm Tires dealer or a Titan International manufacturing site. Adjustment tyres claimed unserviceable become the property of Titan and are subject to a disposal fee. Mounting, de-mounting, service charges, and taxes will be added to the purchase price under this prorated replacement program.

No claim will be recognized unless submitted with Titan, manufacturer of Goodyear Farm Tires and where the tyre has been supplied by an authorized tyre dealer.

 

WHO IS ELIGIBLE?

You are eligible for the benefits of the Field Hazard Protection Plan if you meet all of the following criteria:

  • Claim is properly processed with Titan, manufacturer of Goodyear Farm Tires, and claimed through Titan warranty HUB.
  • You are the original owner or authorized agent for new Goodyear Farm Tires acquired as OE Tyres on new equipment or from an authorized Titan, manufacturer of Goodyear Farm Tires dealer in the following designations:
  • Radial Rear – (R-1, R-1W, R-14, R-2, R-3, HF-1, HF-2, HF-3) and Small Farm (I-1, I-2, I-3)
  • Bias Rear Farm (R-1, R-1W, R-2, R-3, HF-2) with Stubble Guard Compound stamped on the sidewall
  • Your Goodyear Farm Tires bear Titan prescribe tyre identification numbers and are not branded “NA” (Not Adjustable).
  • Your tyres have been properly stored in clean dry conditions away from direct sunlight.
  • Your Goodyear Farm Tires have been used only on equipment originally installed, in normal agricultural service, in accordance with equipment manufacturer and Titan International recommendations.
  • Your tyres were purchased on or after January 1, 2020.

 

THE PROTECTION PLAN

Field Hazard is not considered a condition that is covered by our warranty and is therefore not covered by Titan International, manufacturer of Goodyear Farm Tires workmanship and material adjustment policy. However, Titan International has elected to provide the following coverage with our Field Hazard Protection Plan for selected tyres that contain our Stubble Guard Compound

 

WHAT IS COVERED AND FOR HOW LONG?

 Prorated Tyre Replacement

Goodyear brand agricultural tyres which meet the criteria under “Who Is Eligible” that become unserviceable or not repairable due to field hazard will be replaced with a comparable new tyre on a pro-rated basis.

If proof of purchase is not available to establish time in service, tyre date of manufacture will be used. The customer charge will be calculated by multiplying the customer’s normal buying price, current at time of adjustment, by the percentage determined from either the Bias or Radial “Agricultural Tyre Field Hazard Protection Plan” charts shown on the next page.

Mounting, de-mounting, service charges, and taxes will be added to the purchase price under pro-rated replacement.

 

ALL RADIAL GOODYEAR FARM TIRES

FIELD YEARS OF SERVICE

OR AGE DURING

 

IF WORN

LESS THAN

 

PRO RATA

COLLECTION

 

1st year

2nd year

25%

50%

50%

75%

 

 

ALL BIAS REAR GOODYEAR FARM TIRES

FIELD YEARS OF SERVICE

OR AGE DURING

 

IF WORN

LESS THAN

 

PRO RATA

COLLECTION

 

1st year

 

25%

 

50%

 

WHAT IS A COMPARABLE TYRE?

A “comparable” new Goodyear branded agricultural tyre may either be the same design of tyre or, in the event an identical tread pattern is not available, a tyre of the same basic construction (Bias or Radial), but with different sidewall, tread configuration, or in Titan brand. If a higher priced tire is accepted as replacement, the difference in price will be at an additional charge to you.

Any replacement tire provided pursuant to this protection plan will be covered by the Goodyear Farm Tires or Titan brand protection plan in effect at the time of replacement.

 

WHAT IS NOT COVERED BY THIS PROTECTION PLAN?

 OUTSIDE COVERAGE TIMELINE

Goodyear branded radial farm tyres purchased under this protection plan and presented for coverage more than 2 years after date of purchase are not covered.

If proof of purchase is not available to establish time in service, the tyre date of manufacture will be used.

Goodyear branded bias rear farm tyres (R-1, R-1W, R-2, R-3, HF-2, HF-3) with Stubble Guard Compound stamped on the sidewall purchased under this protection plan and presented for coverage more than 1 year after date of purchase are not covered.

If proof of purchase is not available to establish time in service, the tyre date of manufacture will be used.

 

GENERAL EXCLUSIONS

The following situations are excluded from coverage under the policy explained herein:

  • Mechanical Condition

– Mismatched adjacent tyres, incorrect alignment, irregular wear, balance, rim slip/condition.

  • Misuse

– Overload, abuse, negligence, excessive speed, racing / pulling contests, filler, sealants, balancing substances, intentional alteration of appearance or physical characteristics.

  • Unforeseen Events

– Fire, accident, vandalism, or collision.

  • Improper mounting, de-mounting, repair, inflation, application, chain usage.

 

IMPROPER STORAGE

Ozone or weather cracking that does not render tire unserviceable or conditions caused by aging via improper storage, including but not limited to the following:

  • Direct sunlight exposure and ozone created by welders, electric motors, and transformers.
  • Exposure to hydrocarbons such as gas, diesel, oil, paint, solvents, hydraulic fluid, and brake fluid.
  • Improper inflation and stacking.

In no event shall Titan, manufacturer of Goodyear Farm Tires, be responsible for any liability for loss of time, inconvenience, loss of use of vehicle, incidental or consequential damage resulting from warranty claim, to the extent permitted by law.

SAFETY WARNINGS

Serious injury or death may result from:

  • Tyre failure due to under-inflation/overloading. Follow the vehicle owner’s manual or tyre placard in vehicle.
  • Explosion of tyre/rim assembly due to improper mounting. Only specially trained persons should mount tyres.
  • Failure to deflate single or dual assemblies completely before demounting.

 

WHAT ARE YOUR LEGAL RIGHTS?

 No representative or dealer has authority to make any representation, promise, or agreement on behalf of Titan, manufacturer of Goodyear Farm Tires, except as stated herein. Any tyre, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer.

This adjustment policy is not intended as a representation that a tyre failure cannot occur.

To the extent permitted by law, Titan, manufacturer of Goodyear Farm Tyres, disclaims all warranties, express or implied, other than the warranties stated in this Limited Warranty, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

Titan, manufacturer of Goodyear Farm Tires, disclaims any liability for incidental, consequential, punitive damages, loss of time or profits, loss of vehicle use, or inconvenience reparations to the extent permitted by law, even if advised of the possibility of such loss or damages.  This protection plan is applicable within countries operating under European Law including the UK.